Q To complete the Communication Portfolio Assignment, compose a cohesive document that addresses the following: • Determine an appropriate communication strategy for the team. Here are some ideas/considerations: o Group e-mail o Team huddle (or meeting) o Formal letter o Individual face-to-face meetings or phone calls • Address the following to help you find the most appropriate strategy: o Describe criteria for evaluating the delivery of the bad news message in terms of what is within your control. o Compare and contrast the different channels with regard to effective delivery of this news. o Summarize some of the principles of effective delivery. o What is the tone for the communication? • Once you have determined your communication strategy, use the following to develop a communication plan: o Compose an opening statement (3–4 sentences to frame the communication). ? This statement is what you would use to start your communication in a one-on-one capacity, through e-mail, or at a group meeting. ? If you choose to host a one-on-one, identify which employee is receiving the message. o Compose the body of your message using the most appropriate techniques for delivering bad news. o Conclude your communication plan and be sure to address any next steps or follow-up items.
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