Total Quality Management (TQM) can be regarded as an effort that is continuous that employees and management of a specific organization give in order for satisfaction of customer and loyalty of customer to be achieved for long-term. It can be referred to as the approach of the management towards success in the long-term through the satisfaction of the customer. In an effort of TQM, all the organization’s members take part in the improving and enhancing the products, culture, processes, and services (