Week 11 Assignment 2

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Q Positive Message Practice Exercise • Points 15 • Submitting a file upload Complete exercise 10.9 on page 158 in our textbook. Primary Purpose of a Positive or Informative Message 1. Give information or the good news or reassure 2. Read ? understand ? view information provided positively 3. De-emphasize any negative elements Organization of a Positive (“Good News”) Message: • Share the positive news, first – immediately ? good news and main points. • Provide reasons, details, clarification and background. • Address any limitations. • Close on a positive, forward-looking tone, i.e., goodwill and reader benefits. (“get to do” vs. “have to do”) ? positive, personal, and forward-looking. Examples of Positive Messages • Job offer • Meetings/ conferences • Vision and Mission Statements • Motivation • Results • Awards • News Releases • Personal Note that demonstrates appreciation for worker • Newsletters • Employee Reviews

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Dear Employees, It is to inform you that considering your hard work, dedication, and loyalty towards the company, last week, the Executive Committee decided to institute a compensatory time off policy. That is, if an employee works two or more extra hours beside the basic 40-hours workweek, he/she will be able to claim the same number of hours on any of the alternate workdays while still being paid the full rate. We appreaciate your efforts and hope that you will keep on working with the same level of enthusiasm and dedication in the near future as well.

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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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