Q Chapter 7 of our textbook describes five categories of difficult customers (see pages 246-255): • o ? ? Demanding or Domineering ? Indecisive ? Dissatisfied and Angry ? Rude or Inconsiderate ? Talkative Pick one of these to discuss and answer the following in your post: 1.) What type did you choose, and what are some characteristics of this difficult customer? 2.) What recommendations does the book offer for interacting with this type of customer? Do you agree or disagree? 3.) Describe any personal experience you have working with, observing, or being this type of customer (may be an internal customer, external customer, fellow student, or even yourself. No names please!) 4.) What other recommendations do you have to help provide effective service for this type of customer? Your initial post should be 150 words minimum. Please respond to two other students, with a substantive reply (25 words minimum).