Q Directions: 1. Read Case 3B - When proper procedures are not followed 2. Answer questions 17-19. Use 12 font, black ink with Q & A format, writing the question first and then the answer. 3. Questions 17 - 19, Q 17 & 18 worth 10 points, Q 19 - worth 20 points 4. I am looking for critical thinking and an analysis of what you are thinking. The more you write the better chance you have of receiving full points. So to be clear I am looking for at LEAST a paragraph per answer i.e. around 100 word per answer if you want an guideline.