Chapter 17 Discussion 2

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Q DISCUSSION: Mick Mountz Ted Talk View the Ted Talks film by Mick Mountz. You will find the link above. After the film, respond to the following questions in class. Please write your reactions and responses during the class time provided. 1. Describe the issues that Webvan faced and how they contributed to the failure of the company. 2. Online retail sales continue to grow. Why do you think this is happening? Be sure to include reasons related to the video and our chapter on supply chain. 3. In the video, Mick Mountz described several advantages of the new operator centered model for filling orders. Discuss three of them from a business perspective. 4. How do you feel about the use of mobile robots in warehouse order filling? Explain your opinion from a business perspective. Complete, well-thought-out responses are required. This discussion is worth 15 points.

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When Mick first joined the company Webvan for the first time. The company also raised hundreds of dollars with the notion and they decided to deliver the grocery products that are ordered by the customer online (Mountz, n.d.). This came down to the fact that the company couldn’t do it maintaining the cost-effectively (Mountz, n.d.). The problem was with E-commerce which was very much hard and also very costly. The process of delivering their item was taking a lot of cash and the company was facing a lot of money problems (Mountz, n.d.). They were also using a manual process to make sure the order reaches the customer. These were the reason for which

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