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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Chapter 1 Knowledge Check

Chapter 1 Knowledge Check

Q Question 1 1 / 1 pts Which model of communication considers a broader set of external forces, such as social or relational issues, in the context of the message? A) Social B) Relational C) Cultural D) Transaction E) Physical Question 2 1 / 1 pts Which communication model focuses on a single communication exchange in a linear path from a sender to a receiver? 1. A) Transmission 2. B) Physiological 3. C) Language 4. D) Transaction 5. E) Relational Question 3 1 / 1 pts Which of the following workplace activities is most likely to be the one in which your communication skills will be utilized? A) Calculating whether sales are up this quarter using the latest figures B) Formulating strategies to manage your new team C) Persuading your colleagues that your idea will likely lead to increased sales D) Analyzing the pattern of errors found in your new product E) Designing algorithms for the to-be-developed software Correct! Question 4 1 / 1 pts Which of the following expands the concept of context and is influenced by social and cultural forces? A) Transaction model B) Relational context C) Interaction model D) Psychological model E) Language Question 5 1 / 1 pts You want to inform your colleague about a change to the project schedule. You decide to call him to inform him about this change. By deciding to use the telephone to complete this communication, you have ________. A) encoded the message B) closed the dynamic communication loop C) filtered the noise in the communication process D) selected the communication medium E) decoded the feedback

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1.Transaction The transaction model of communication expands on the concept of context and recognizes that communication is influenced by a broader set of external forces: social, relational, and cultural. 2.Transmission 3.Persuading your colleagues that your idea will likely lead to increased sales