Q AT 690 Chapter 10 Notes – Ethics and Stewardship 1. A common factor in all the decisions you make are based upon your ______________ and _____________________. 2. _______________ is applying your principles and values to your decisions and actions. 3. Your ethical values are a ________________________ set of values that you have developed over time. 4. Ethical values are not an ___________________ set of rules such as a street sign, they are internal _______________________ and __________________ that are a part of your core being. 5. Your circle of friends would _______________ your values as we all tend to gravitate naturally toward those who share our values. 6. Just because you were taught principles and were required to adhere to them does not mean that you truly _______________ in them. 7. Deep belief is the true test of your ______________ values. 8. When you absolutely must take a stand on an issue, it is a good time to stop and take stock of why you hold your _________________. 9. Ethical behavior implies that you live by a higher _____________________. 10. You feel an inner drive for your _____________________ and your _________________ to agree. 11. ____________________ ethics is the real-world application of your core values and principles to the wide range of very different situations that you encounter every day. 12. Applied ethics is not how you _________________ or _________________ apply them in an ideal situation or how you would apply each particular value in __________________. 13. Your ability to apply your ethical values ___________________ and with __________________ is the true test of you core beliefs. 14. Ethical principles are core values that every manager should strive to _____________________ in every action and decision as these principles are likely to guide the actions that your entire ______________________ will exemplify. 15. People are willing to make a ______________________, take _____________, and go beyond the _____________________ required when they believe in a cause. 16. They can best reach a higher level of commitment when they see total agreement between the ____________________ and ___________________ of the leader that they have chosen to follow. 17. A second major value that underlies a strong management ethical system is __________________________. 18. Responsibility is the willingness to take________________ or _________________ for the consequences of your actions. 19. ________________ and _________________ are a part of any environment. 20. You should only take calculated risk only after considering the potential impact on yourself and _________________________. 21. ___________________________ is an essential quality if you expect to command the respect and commitment of employees and _______________________. 22. They will only be willing consistently to take risks if they are absolutely certain that you are “________________ _____ _______ ____________ ________________.” 23. Honesty is a refusal to ___________, _____________, or deceive in any way. 24. Honesty goes far beyond what you say: it involves what you say, what you do and the _________________ underlying your actions. 25. When you consistently demonstrate that you are credible, responsible, truthful, and honest with your words and actions, you have achieved ___________________. 26. _________________ behavior is an increased awareness of and reliance upon you core values that results in your ability to use them to guide every decision or action. 27. As a manager you are constantly under a ______________________. 28. Co-workers regularly look for ________________________, _______________________ and ________________________. 29. ___________________ implies that the values are so much a part of you that they are an integral part of who you are and constant and unwavering. 30. As a manager you “_________ __________ __________________.” 31. _____________________ is the act of taking appropriate care for someone else’s resources or assets that have been put in your care and custody. 32. Stewardship is a major responsibility of every ____________________. 33. There are three major areas of stewardship. What are they? 34. Some of the most tangible assets that you have stewardship responsibilities over are the ____________________________ resources and the ____________________ that you can access and use within your judgment as a manager. 35. Stewardship goes beyond the responsibility of the “__________________ line.” 36. No manager has the right to “_________ ________________ ______ ___________.” 37. In order to manage every resource in a manner you believe your supervisors would agree with you need to clearly understand the organizations ______________ and _____________. 38. Successful organizations are built upon their public _______________________. 39. In the view of customers you, the ____________________, are the company. 40. Customers expect that whatever you say or do is a clear indication of the company’s ______________ and _______________. 41. Reputation stewardship requires that you take proper care of the ______________ and ______________________ of the good name of the company. 42. _________________________ stewardship is the third and final area of stewardship that you must carefully exercise. 43. As a manager you are responsible to upper management and the shareholders for the success of your _________________________. 44. Benefits and consequences not only directly affect you but also affect the _______________ working under your guidance. 45. What are some actions that can cause disappointment to a career crisis for your employees? 46. As their __________________. _____________________ and ___________________ your employees’ future is in your hands. 47. Employees work for you and ________________ that you have their best interest in mind. 48. Your responsibility toward you employees can affect their success and have a major impact on their entire ___________________, their _________-_____________, and that of their ___________________.