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Week 1- Discussion 2

Week 1- Discussion 2

Q In this discussion topic, your response to this discussion is due by this week Friday at midnight Eastern Standard Time (EST). You are also asked to respond to at least one other student in the class on his or her response. Your response to your fellow student is due by this week Sunday at midnight Eastern Standard Time (EST). Your first writing assignment will be to write three personas. This discussion topic is designed to help you become familiar with what a persona is and what its role is in technical writing. Please access the following url and listen to the podcast, "Dr. Kirk St. Amant and Dr. Guiseppe Getto on User Personas and Intercultural Communication." 10-Minute Tech Comm - Dr. Kirk St. Amant and Dr. Guiseppe Getto on User Personas and Intercultural Communication on Stitcher Please answer the following questions. Your answers can be a couple of sentences or so. 1. What is a persona? What do personas represent? 2. How does a writer make a persona that is accurate, useful, and representative and that does not simply stereotype a population? 3. What is the difference between audience and persona? 4. Why is user behavior important for personas?

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A persona identifies and represents a fictional individual that has a created story to help characterize data; the persona is based in real-life, so it acts as a representative for actual people. It’s a created narrative that “emphasizes details of the person’s personality and context that will affect their use of the product we’re documenting—and of our documentation.” (Hart, 2016). A persona takes away the generalization and stereotyping that writing for an audience creates.In the podcast interview, Dr. Guiseppe Getto points out that to create an accurate persona, data has to be researched carefully. A useful persona is more detailed, it identifies representative trends, the pain points as a user, the outliers discovered during the research phase, and it also helps to prevent stereotyping.