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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Unit V Essay

Unit V Essay

Q Instructions The culture of the fire service has been developed over years of tradition. This tradition has helped create the personnel policies that have been established surrounding a para-military type of organization. In this unit, you have looked at how you can deal with conflicts, complaints, and mistakes as well as how to use a process when it comes to following personnel rules. For this assignment, you will need to identify an example or examples from your personal experiences for each of the three types of problems listed below: ? a conflict, ? a complaint, and ? a mistake. You may use the same example if it covers all three types of problems, or you may include three different examples where each one covers a different type of problem. After identifying your example(s), you will need to meet the requirements below. ? Provide an introduction to your experiences. ? Explain the situation in each example and the outcome. ? Compare and contrast the processes that were or should have been used to handle each type of problem. ? Propose recommendations and solutions that could or should have been used. ? Should they have all been handled in the same manner, or are different procedures for handling each needed? Why? This assignment is designed for you to incorporate information learned up to this point of the course. Your assignment is to be minimum of three pages in length, not counting the title and reference pages. You must include at least two references, one of which can be your textbook. Finally, you must follow APA guidelines throughout.

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The negative experiences in my previous organizations had been because of misunderstandings as well as miscommunication. There had also been deliberate attempts made by many organizational members to ensure that they would get some decision in favor of them. For example, there had been mistakes committed by me as well as other organizational members. However, there had been deliberate attempts as well as overlooked errors made by organizational members including me. There had been mistakes made and not identified by me and my colleagues