Q 1. Question 1 1/1 Organizations use which of the following to review the total cost of providing a service by each activity for an accurate snapshot of the cost? 2. Question 2 0/1 Which of the following is a step in the differentiation process? Hide answer choices 3. Question 3 1/1 Using the differentiation process, what occurs after identification of value creating activities? Hide answer choices 4. Question 4 1/1 Which of the following is the last aspect from Porter’s value chain model? Hide answer choices 5. Question 5 1/1 Which of the following can be achieved through offering various levels of features for a single product? Hide answer choices