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– Nelson Mandela

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Q GM and UAW have a long relationship and they saw a number of conflicts and solutions together. The United Auto Workers took several steps for the benefit of employees of General Motors. And, GM too, implemented a lot of policies which were advantageous for the workers of General Motors. However, as we can see here that there were good numbers of conflicts between the two parties over the years and the relationship experienced ups and downs. How would you characterize the type of conflict that exists between GM and the UAW using the various conflict handling interventions discussed in the course?

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The characteristic of negotiation between GM and UAW is Win-Lose, where one party gains where other party loses. Here, there are many instances where one party ends up with an unsatisfactory result and the other party gains. The conflict is basically between the employees of the organization and the management of the organization. Such kind of conflict can be categorized as ‘industrial conflict’ that is happening between the employees/ representative of employees and management body.