Q Review the guidelines for professional email below, then choose two emails from the “Examples of Poor Emails" document (in the Resources module) to re-write in correct formatting and language. Write your updated emails in a Word document and upload into Canvas. Guidelines for professional email: • o ? Textbook: Review pages 361-364 ? Online article: https://www.inc.com/marla-tabaka/19-email-etiquette-mistakes-you-need-to-stop-right-now.html (Links to an external site.) ? Other Practical Tips: 1. Include a short topic in the subject line. It helps the reader know what the email is all about. 2. Always include a greeting (Dear) and a closing (Sincerely). 3. Use business language, always spell check, reread and use abbreviations sparingly 4. Use formatting just as you would a business letter. 5. Do not ever use ALL CAPS. ALL CAPS MEANS YOU ARE SCREAMING AT THE OTHER PERSON. 6. Jokes, witty remarks and sarcasm do not translate in email. This can get you into really, difficult situations. 7. Complaining and gossiping have no place in email. 8. Keep the communication short and concise. 9. The use of emoticons should only be used between good friends. 10. Be sure you have a professional email address for business purposes.
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