Q Chapter 17 Questions (38 pts) 1. Other than keeping the technician pay in the proper range to be successful what are three shop organizational schemes used? A couple of the schemes are in medium to large shops with 10 or more technicians. {3pts} a. b. c. 2. Other than the organizational plans listed above what’s another method for increasing production while controlling expenses. 3. What are three ways to expand the production capacity of the shop? {3pts} a. b. c. 4. Explain the following organizational plans. What are the benefits and draw backs. {6pts} a. Individual Plan b. Team System c. Support group 5. When considering on increasing shop capacity you need to ask yourself two questions. What are they? {2pts} a. b. 6. When should you consider expanding facilities and what some things you have to take in consideration? (2pts) 7. When demand exceeds capacity, one of the alternative methods for increasing capacity is to increase available ___________ ____________. 8. What are the benefits and draw backs of extending service hours? {4pts} 9. Adding a ___________ ___________ is a way to increase capacity and will effectively double the capacity of the shop. 10. What are the benefits of a second shift? {2pts} 11. What are the drawbacks or problems of adding a second shift? {2pts} 12. The concept of the ___________ ________ __________ falls between that of extended service hours and a full two shift operation. It provides increased capacity without requiring additional facilities, tools and equipment. 13. What are the benefits of a six-day rotation? {5pts} 14. What are the drawbacks or problems of a six-day rotation? {5pts}