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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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4.3 Assignment

4.3 Assignment

Q 1. Review the rubric to make sure you understand the criteria for earning your grade. 2. Review the following resources: a. PMBOK® Guide: i. Section 3.4.4.2: Qualities and Skills of a Leader ii. Section 4.1.2.3: Interpersonal and Team Skills (Develop Project Charter: Tools and Techniques) iii. Section 4.2.2.3: Interpersonal and Team Skills (Develop Project Management Plan: Tools and Techniques) iv. Section 9.4.2.4: Interpersonal and Team Skills (Develop Team: Tools and Techniques) v. Section 9.5: Manage Team (see 9.5.2.1: Interpersonal Skills, Conflict Management) vi. Section 10.2.2.6: Interpersonal and Team Skills (Manage Communications: Tools and Techniques) vii. Section 13.3.2.2–13.3.2.3: Communication Skills; Interpersonal and Team Skills (Manage Stakeholder Engagement: Tools and Techniques) b. Project Management: Achieving Competitive Advantage: Conflict Management (6) c. Article: Cultural Differences: Knowing the Nine Dimensions of Culture to Succeed in Project Management d. Infographic: Conflict Resolution Strategies (JPG) e. Videos: i. How to Deal with Difficult People (4:36 min) and/or read the How to Deal with Difficult People Transcript (HTML) ii. How to Resolve Conflict – Project Management (7:27 min) and/or read the How to Resolve Conflict – Project Management Transcript (HTML) 3. In this assignment, you will: a. View topic three of the media Tasty Pebbles, Inc. b. Submit a reflection paper on the challenges this team has faced. At a minimum, your reflection paper should address the following: i. Contemplate the importance of interpersonal skills for project managers who are faced with managing diverse teams experiencing conflict. ii. Discuss the valuable knowledge of conflict resolution strategies for project managers. iii. Describe how conflict resolution methods may vary based on the situation. iv. Examine the impact that cultural competencies may have upon teams and how project managers may build those cultural competencies to promote team cohesiveness. 4. Your submission should be a minimum of 350 words. 5. All references and citations should be in APA format. 6. For information on how to cite sources and format a paper properly, review the Academic Writer website or the OCLS APA Style Page. 7. You may also review the OCLS Evaluating Sources Page to see the criteria for credible Internet research websites. 8. When you have completed your assignment, save a copy for yourself and submit a copy to your instructor by the end of the workshop.

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At Tasty Pebbles, till now the support and advice as a project manager in training have been valuable to the international project. But some challenges are acquiring, developing, and also manage the human resources on the project (Pmbok, n.d.). There have been several conflicts taking place between the employees that are jeopardizing the success of the project (Pmbok, n.d.). An example of conflict is with the manufacturing manager one of the employees is having fights due to the lack of cooperation (Pmbok, n.d.). They had this conflict because the necessary human resources were not provided to the employee. These conflicts are diverse conflicts which are leading to cultural misunderstanding and also due to religious differences (Pmbok, n.d.). Forms of power at Tasty Pebbles and Importance of Interpersonal skills for project manager in managing diverse conflicts The forms of power that are used at the companies are expertise and education. This power has been helping the project managers to lead the team in a proper way (Pmbok, n.d.). The evidence of the form of the powers that are used at Tasty Pebbles is like the project issues and the performance reviews. In the project issues, the project went behind the schedule. One of the employees had family-related problems (Pmbok, n.d.). The marketing manager using his expertise suggested that before approaching his employees we can directly speak with the marketing manager and ask about the problems